Privacy and Cookie Policy

1. Information We Collect

We may collect the following types of information:

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our App and services.
• Provide the features you request, including analytics, reporting, content tools, and advertising management for accounts you connect.
• Process transactions and send related notifications.
• Respond to your comments, questions, and requests.
• Analyze usage trends and optimize user experience.
• Detect, investigate, and prevent fraudulent activities.
• Send product updates and marketing information (which you can opt out of at any time).
• Comply with legal obligations.

3. Information Sharing and Disclosure

We do not sell your personal information, and we do not sell data obtained from connected platforms. We may share your information in the following circumstances:

• Service Providers: With third parties who help us deliver services (such as cloud hosting, data storage, payment processing, data analysis, email delivery), who are bound by confidentiality obligations.
• Compliance and Legal Requirements: When required by law or to protect our rights.
• Business Transfers: If Chuhaijiang is involved in a merger, acquisition, or asset sale, your information may be transferred.
• With Your Consent: We may share information with others with your explicit consent or at your direction.

4. Data Security

• We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, use, or disclosure, including encryption in transit (TLS), least-privilege access controls, and secure storage of access tokens and credentials. However, no method of electronic transmission or storage is 100% secure.

5. Your Privacy Choices and Rights

Depending on your location, you may have the following rights under applicable law:

• Right to Access: View the personal information we hold about you.
• Right to Rectification: Update or correct your personal information.
• Right to Erasure: Request deletion of your personal information.
• Right to Object: Object to or restrict our processing of your personal information.
• Right to Data Portability: Receive a portable copy of the personal information you provided to us.
• Right to Withdraw Consent: Including by disconnecting a connected platform account.

To exercise these rights, please email info@chuhaijiang.com. We may need to verify your identity before acting on a request.

6. Children's Privacy

• Our App is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you discover that we may have collected information from a child, please contact us immediately and we will delete it.

7. International Data Transfers

• We may process and store your information in the United States and other countries where we or our service providers operate. These countries may have data protection laws that differ from those in your country of residence.

8. Third-Party Links and Services

• Our App may contain links to or integrations with third-party websites or services. We are not responsible for the privacy practices of these third parties and recommend that you review their privacy policies.

9. Amazon Selling Partner API Data

This section applies if you connect your Amazon seller account to Chuhaijiang through the Amazon Selling Partner API (SP-API).

• What We Collect and Why: With your explicit authorization through Amazon's official consent flow, we access your store profile and marketplaces, your product listings (titles, images, prices), and your order reports. We use this data solely to provide features for your own store: product selection, off-site campaign setup, and sales attribution.
• Scope: We only access data for seller accounts that explicitly authorize our application, and only within the authorized scope. We do not scrape, aggregate, or purchase Amazon marketplace data from any other source.
• Storage and Security: Amazon data is transmitted over encrypted connections (TLS) and stored with industry-standard safeguards. Access credentials are stored securely and are never exposed to other users or third parties.
• Access Control: Access to Amazon data is limited to the systems and personnel that need it to operate the service, following the principle of least privilege.
• Retention, Deletion, and Revocation: You can revoke authorization at any time through Amazon's authorization management page (Seller Central > Apps and Services > Manage Your Apps). After revocation, we no longer access your Amazon data. Upon your deletion request or account deletion, we delete the associated Amazon data, except where retention is required by law.
• No Sale of Amazon Data: We do not sell, rent, or trade Amazon data, and we do not use it to build or sell market intelligence products.
• Third-Party Sharing: We do not share Amazon data with third parties, except infrastructure service providers bound by confidentiality obligations (such as cloud hosting), or when required by law.
• Questions about Amazon data: contact us using the information in the "Contact Us" section below.

10. Data Retention

• Account information and associated personal data are deleted or de-identified within 90 days after account deletion or a verified deletion request, unless a longer period is required for legal, security, fraud-prevention, or dispute-resolution purposes. Data from connected platforms is handled as described in the platform-specific sections above.
• User content is removed from our active systems within 90 days after you delete it or delete your account.
• Usage, operational, and security logs are retained for up to 180 days, unless a longer period is required for an incident investigation or by law.
• Backup copies may remain for up to 180 days before they are overwritten or deleted.
• Transaction and billing records are retained as required by applicable law.

11. Policy Updates

• We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last Updated" date, and significant changes will be communicated through in-app notifications or email. Continued use of our App constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, suggestions, complaints, or data requests, please contact us:

• Email: info@chuhaijiang.com
• Company Name: DataNebula Intelligence Inc.
• Mailing Address: 324 Alviso Terrace, Sunnyvale, CA 94085, United States
• Phone: +1 650 267 9477